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How lotteryease Handles Your Personal Information

This privacy policy explains exactly what personal data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and how we keep that data secure.

Account data protectedPayPal & Venmo payment privacyYour right to access or deleteNo data sold to third partiesState-law compliant
lotteryease How lotteryease Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

Questions about your personal data, requests to access what we hold, or requests to delete your account information all go through the same channels listed here. We aim to respond to privacy-specific requests within the timeframe required by your state's applicable law. Have your registered email address ready when you reach out — it speeds up verification.

Team online

Email Privacy Request

Send a written data request to our privacy address. Include your registered email and a brief description of what you need — access, correction, or deletion.

Live Chat Support

Reach our account team through live chat on the lotteryease site. Privacy questions are routed to the right person; keep your account details on hand.

Account Settings Path

Log in, go to Account Settings, and select Privacy Controls. From there you can download your data file or submit a deletion request directly without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply encryption at rest and in transit across all account data and payment records. Identity verification documents — submitted when you first fund your account — are stored in an access-controlled environment and reviewed only by authorized staff for compliance purposes. Cookies set during your session expire when you log out unless you choose to stay signed in. We keep your data only as long as your account is active or as required by state financial regulations, whichever is longer.

Encryption at Every Step

All data moving between your device and our servers is encrypted. Payment details — including PayPal account tokens and Play+ card references — are never stored in plain text.

Cookie and Tracking Disclosure

We use session cookies to keep you logged in and analytics cookies to measure page performance. No third-party advertising cookies are placed without your consent in states that require it.

Retention and Deletion Policy

Active account data is kept while your account is open. After you close your account, we retain only the records required by applicable state financial and tax regulations — then delete the rest.

Who Can Access Your Data

Only authorized lotteryease staff and required payment processors — such as PayPal and Venmo's verification systems — can access your personal records. Access is logged and audited internally.

Common Questions About Your Privacy at lotteryease

These are the questions we hear most from account holders about how their personal data is handled. If yours isn't covered here, reach out through live chat or the privacy email channel.

We collect your name, email, date of birth, state of residence, and payment method details — such as your PayPal email or Play+ card reference — to verify your identity and process transactions.

No. We do not sell your personal data. Information shared with PayPal, Venmo, or Play+ is limited strictly to what those processors need to complete your deposit or withdrawal.

Log in and go to Account Settings, then select Privacy Controls to download your data file. You can also email our privacy team directly with your registered email address and the request type.

Yes. Submit a deletion request through Account Settings or contact support via live chat. We will delete your account data after retaining only what state financial regulations require us to keep.

We set session cookies to keep you logged in and performance cookies to measure page load times. We do not place third-party advertising cookies without your consent where state law requires it.

After account closure, we retain only the records required by applicable state financial and tax law. Everything beyond that legal minimum is deleted on a rolling schedule following your closure date.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.